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Privacy Policy

Privacy Policy

Effective date: July 6, 2026

SafeBox ("SafeBox", "we", "us") operates the SafeBox mobile app and the safeboxshare.com website (together, the "Service"). This policy explains what information we collect, how we use it, and the choices you have. By using the Service you agree to this policy.

The short version

  • Files you send or receive with SafeBox travel directly between devices over your local Wi-Fi. They are never uploaded to our servers and we cannot see them.
  • Creating an account is optional for file transfer. An account is used to sync your profile, unlocked content, likes and Premium across devices.
  • We show ads through Google AdMob and use analytics to improve the app.
  • We never sell your personal information.

    • Information you give us

  • Account details. If you sign up: your email address and a password, or your Google account name and email if you use Google sign-in.
  • Profile. A display name, optional username, an avatar you pick from our preset gallery, and an optional bio. Your profile (name, username, avatar, bio) is visible to other users.
  • Comments and likes. Comments you post and videos you like are stored with your account.
  • Support messages. If you email us, we receive your email address and the contents of your message.

    • Information collected automatically

  • Usage and diagnostics. App interaction events (for example which features are used and basic error information) via Google Firebase.
  • Device information. Device model, operating system version, language, app version, and IP address (processed by our service providers to deliver the Service).
  • Advertising identifiers. Your device's Android advertising ID is used by Google AdMob to serve ads and by Meta to measure ad campaigns.
  • Install attribution. The Google Play Install Referrer and Meta's deferred deep link tools help us understand which campaign brought you to the app.
  • Video activity. Views, likes, unlocked categories, free-play usage and purchases are stored so the Service works and stays in sync across your devices.

    • What stays on your device only

  • Files you transfer, your transfer history and app settings. This data never reaches us.
  • Any folder access you grant for saving received files is handled by Android on your device; folder contents never reach our servers.

    • Permissions we request and why

  • Wi-Fi and network access - to discover nearby devices and move files device-to-device on your local network.
  • Camera - only to scan the pairing QR code when receiving files. No photos or videos are captured.
  • Photos, videos and music access - so you can pick the files you want to send. We only access what you select.

    • Payments

  • Google Play Billing. Handled entirely by Google. We never see your card or bank details; we only receive confirmation that a purchase completed.
  • UPI. If you pay by UPI, the payment happens inside your own UPI app. We receive only the payment confirmation and an order reference - never your bank credentials.

    • Third-party services we use

  • Google Firebase - sign-in, database and analytics.
  • Google AdMob - advertising.
  • Google Play services and Play Billing - app distribution and purchases.
  • Meta Platforms - ad measurement and install attribution.
  • Cloudflare - secure video storage and delivery.
  • Vercel - website and API hosting.

    • Each provider processes data under its own privacy policy, available on its website.

    How we use information

  • Provide, maintain and improve the Service.
  • Keep your profile, unlocked content and Premium in sync across devices.
  • Show ads and measure advertising campaigns.
  • Prevent fraud and abuse (for example, one active session per account).
  • Comply with legal obligations.

    • Sharing

    We do not sell your personal information. We share it only with the service providers listed above (to run the Service), when required by law, or to protect the rights and safety of users and the Service.

    Data retention

    Account data is kept while your account is active. Local data (settings, history, saved files) stays on your device until you clear it or uninstall the app.

    Delete your account and data

    Email getsafeboxapp@gmail.com from your account email with the subject "Delete my account". We will delete your account and associated data (profile, comments, likes, unlocks and order history) within 30 days, except records we must keep by law. You can also sign out at any time, and uninstalling the app removes all local data.

    Children

    The Service is not directed at children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.

    Security

    We use industry-standard protections, including encrypted connections (HTTPS/TLS), short-lived signed URLs for video delivery, and access controls. No method of transmission or storage is 100% secure, but we work to protect your information.

    Changes to this policy

    We may update this policy from time to time. We will post the updated version here with a new effective date. Continued use of the Service after changes means you accept the updated policy.

    Contact

    Questions or requests: getsafeboxapp@gmail.com